A to Z Minerals & Rock Shop

Business Office:  1098 US Route 9, Schroon Lake, NY 12870

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Policy

 

 

Internet Sales only. All sales are based on New York law.  Our show room is under construction currently.

 

All minerals are exactly as pictures.  No substitutes will be delivered.  Photos are not altered with an enhancement program! We believe every mineral is awesome, even broken, as they often show us surprises within. Where we have

historical data, we will provide original labeling if available.

 

 

RETURNS

 

We strive for the best representation we can achieve!  Pictures say a thousand words; but seeing the smile on your face is better.   If there isn't a smile, return your minerals.   No questions asked.   We have a three (3) day return notification policy to receive your RMA #.   You can return your mineral within two (2) weeks after purchase.   You need to let us know within three days and have it back to our shop within two weeks.  Simple enough. No restocking fees.  Shipping will be your responsibility, however.

 

 

SHIPPING

 

We ship United States Parcel Post Service (including International shipping) with delivery confirmation on all shipments.   Express shipping is available for an additional fee.   Minerals are carefully packaged to prevent damage during shipment.

 

We ship within 2 to 3 business days of the date of order.   No refunds will be made if your package is lost or stolen.   We use delivery confirmation on all shipments to insure it arrives to you. 

                            

 

PAYMENTS

 

Pay Pal, Credit Card (Mastercard/Visa), Mail Orders and checks accepted. 

New York sales tax charged to NY residents.

 

PRIVACY

 

We will respect our privacy and will never sell, rent, or share your personal information.  If you have any questions, please contact us at info@a2zmineralsandrocks.com.

 

 

Owner

 

Darleen March, New York USA, Essex County

 

 

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